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SNAPSHOT
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A CEO’s first charge is sometimes the biggest challenge – to engage an already existing leadership team in a radical change of course.
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A CEO’s Cultural Correction
A new CEO, recruited externally,
assumed the helm of a buying company for a large nationwide retail
chain. He concluded that his first order of business would be to
set a new tone. His management style and goals were very different
from his predecessor, and he wanted to move fast. The risk was alienating
the team whose support he needed.
The CEO engaged Innolect Associates to design and facilitate a senior
management retreat to engage the leadership team, and achieve Clarity
around strategies, goals and a high-level plan. Working with the
CEO in advance of the retreat, Innolect Associatesfashioned a powerful
“case for change.” In addition, Innolect Associates and the CEO
structured a “Built to Last” visioning process – one that would
help the team connect with the CEO’s intent to change the business
fundamentals.
At the retreat, Innolect Associatesled the team through “7S’s” –
seven levers the team could use to recreate the company. With the
“7S” foundation, the CEO and his team set priorities and outlined
follow-up plans for each department.
Results. The CEO successfully established his platform and engaged the support he needed. Together, he and the leadership team accelerated a cultural shift and improved the company’s overall performance.
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